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Pricing and Billing
Do I have to pay sales tax?
	You don't have to pay tax on your purchase if you do not live in NY. And because we do not have a system that can calculate the correct tax rate based on the many NYS variables (base state tax rate plus one of eight local tax percentages based on zip codes, plus the exemption on garment and fabric purchases under $110 that is observed in some counties), Kyoto Kimono will pay the appropriate sales tax for NYS customers at the end of each reporting period. It's a pain.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s).