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Customer Feedback
July 2021
I just wanted to send a brief note to say how much I love
the haori jackets. In addition, thank you so much for sending the stencils (?)
- they are indeed beautiful to look at! PP
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Thank you for requesting feedback. The beautiful
vintage Haori arrived in good time and was in excellent condition. All best
wishes, and many thanks for continuing to offer such lovely items over the
years. LW
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Very pleased with the kimono, it's of really great quality,
as well as exceedingly fast shipping! SC
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I’m a loyal, appreciative customer. Your orders are always
eagerly anticipated. They’re carefully prepared and packaged, and they’ve
always arrived in good condition. Thanks for giving your customers the next
best thing to going shopping in Japan. PM -----------------------------
I love this shop! The service is great, the clothes are
unique and beautiful. They have great products for oneself or as gifts. Also
the links to information and book sources are a wonderful place to learn and
inspire creativity and ideas. I highly recommend taking a look if you're interested
in Japanese traditional and unusual pieces. ES
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It was a great shopping experience. Especially appreciate
value for money and extras you included, plus speedy shipping. You’re awesome
and doing great! BB
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I received my order fast and it was well packaged.
Very happy with the fabric that I ordered. Also, thank you for 10% off my next
order. CP
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It was such a pleasure ordering from the beautiful selection
of fabrics at kyotokimono. The pricing was reasonable, the shipping was very
quick, and the fabric was gorgeous. I noticed when ordering that the shop was
located close to my hometown, and sent an email to Nancy (the shop owner). We
had a very pleasant afternoon back and forth email exchange. I will definitely recommend this shop. MJG
June 2021 Order was handled quickly & professionally It’s always a
pleasure working with you. Mahalo! AB
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Hello, I ordered a kimono display rod and it was just
perfect. Looks nice, right size. Thank you! RC
----------------------------- I was quite pleased with my order of Meisen fabrics.
Shipping was prompt and items packaged nicely. Thank you for quality product
and excellent service. JB
May 2021
My recent transaction was perfect. Excellent product. Excellent customer service. Quick shipping. Thanks. NR
----------------------------- As always, items received from Kyoto Kimono are easy
to order and quickly mailed to me. I love your website and the beautifully
displayed items you offer. Since Nancy introduced me Japanese art and culture,
my sewing and home decor have reflected the beauty and tranquility of that
country. It has been nice communicating with Nancy, describing my needs,
and I am always surprised and pleased with what she sends me. Merchandise
constructed from Kimono or Obi that I have ordered from photographs on the website,
have never disappointed me in color or quality of workmanship. I
will continue to order from Kyoto Kimono. JT -----------------------------
Love the selections of beautiful pieces. My son was thrilled with the hakama.
Having lived in Japan in the early 70's & mid 80's it is fun and enjoyable
to have pieces that bring back so many fond memories. Service was extremely
fast and we'll packaged. Looking forward to seeing more of these beautiful
pieces. Thank you for this wonderful company. ES -----------------------------
When evaluating whether to purchase an item online I consider the quality of
the item, the responsiveness of the company to my inquiries, and the attention
to all kinds of details. I have never been disappointed in my dealings with
Kyoto Kimono. Nancy has always gone above and beyond my queries ... making
suggestions, offering solutions and sharing information that she thinks useful.
She has always been upfront about whether she thinks the items I plan to
purchase will work for my intended use. She's definitely not an information
hoarder ... her passion for Japanese textiles is genuine and her enthusiasm is
shared generously. I am not a crafter and there is only so much room in one's
closet for more kimono related products or items to wear. Despite this, I
wouldn't think of unsubscribing because I do look forward to what treasures
might turn up and what tidbit I will learn with each item's description. A fan,
LH ----------------------------- I really enjoyed opening my package with items I purchased
for Christmas stocking stuffers for my daughter, daughter in law and
granddaughters. I look for unique small gifts year-round for their stockings. I
particularly love the pretty pink bracelets and the fan I ordered. I bought
some scrap bags for small crazy quilting projects. It is always fun to organize
small pieces by color and think about design and color that will work together
for the mood and theme of a new wall hanging. I also love your quick service
and shipping. Thanks, MS ----------------------------- As per the delivery, it seemed to take a bit longer than
usual to arrive. Perhaps I ordered it over a week-end. In any case, it arrived
well packaged and I was thrilled to receive it. All best wishes, LW
April 2021 This was my second order from you. I love the fast shipping
time. All of the items are really nice. Thank you! - VA
----------------------------- Nancy, Thanks for getting my fabric pieces to me so quickly.
They are exactly what I expected and I look forward to making another order in
the near future. And thanks for the small pieces, they will be used in an
exercise to stretch my creative powers. ASW
March 2021 Shipping was QUICK and the selection of fabric was
DELIGHTFUL!! I'm absolutely satisfied!! MS ----------------------------- Hi Nancy, We were very pleased with our order and the
extremely fast shipping. We definitely plan to continue visiting the site to
see what it offered in the future. Thanks, RK ----------------------------- Excellent service...Beautiful silk. PB
February 2021 Dear Nancy, The kimono is beautiful — yes a bit smelly, but
in great shape! It is at the dry cleaner now. This one I am giving to my
daughter-in-law to hang in their new house. I will check your website again
soon! Thanks again, DK ----------------------------- Dear Nancy, Thank you for the special attention and
thoughtfulness in completing my last order. It is greatly appreciated. Have a
great day! Sincerely, TC ----------------------------- The shipment arrived in a major snow and ice storm with no
problems. I have already started using the beautiful fabric you hand-picked for
me, plus a few bonus pieces. I love your website, and having traveled with your
Kyoto trip, makes it even more special. Thanks Nancy, I hope you can get back
to Japan as soon as these pandemic issues are over. JT ----------------------------- Hi Nancy - The masks arrived speedily and I was kept updated
on the in transit status. They're quite lovely and I'm eager to get out and
about again when it's safe so I can wear the gorgeous (added size) kimono
jacket I ordered from you a few months ago. Stay well and thanks for the
discount! FC
January 2021 Excellent customer service, TY so much. Be Safe. PR ----------------------------- Hi Nancy, Everything that you do is always above and beyond
the ordinary! It was all perfect. I love everything that I ordered, Thank you.
SE ----------------------------- Hello Nancy & Kyoto Kimono, Thank you so much for the
beautiful items from my most recent purchase. In particular, the quality and
comfort of the face masks is greatly appreciated. I've already received many
compliments on them! With love and gratitude, FW ----------------------------- Hello Nancy, I am glad you asked for my feedback. There was
an awful mildew smell when I opened the bag containing the silk fabric. I
washed the fabric 4 times and still could not totally get the smell out of
every piece. I washed the fabric in hot water using four different methods;
odor eliminating detergent, enzyme detergent, white vinegar and lastly, baking
soda in water. I am now hesitant to purchase additional fabric because of the
smell. I am terribly allergic to mold, so this complicates my use of fabric
along with the fact I don't want to create products that have an odor. Could
you please tell me if this mildew odor is an ongoing problem with the vintage
silk linings? Kind Regards, SW (Note from Nancy: We try not to send
anything that has a strong mildew odor but it isn’t uncommon in vintage kimono
fabrics. While washing usually does help (though moisture can make the odor
worse!), hanging the fabrics out in the sunshine and breeze will often do the
trick. If the order doesn’t wash away, we will always refund the purchase or
exchange the fabric.) ----------------------------- Hi Nancy, Just received the fabrics and my surprise extras.
How very kind of you! Thank you! Stay healthy and safe with hopes for a better
year! All the best, LO ----------------------------- My order shipped on time and was perfectly packed. It also
included a bonus item (a yukata magazine), which I was happy to receive. It was
an A+ transaction! Thank you very much! Sincerely, CF ----------------------------- I received my order promptly and am quite thrilled with what
was sent. Thank you, SM ----------------------------- Kyoto Kimono is simply THE BEST! They offer a huge
collection of beautiful vintage kimono fabrics accompanied with superior customer
service and super fast shipping. As an artist, I scour the internet in search
of true vintage kimono fabric for my hand-bound books. And I’ve ordered fabric
from other sites. Many companies claim to sell vintage fabric, but in truth
they sell reproduction prints. You can see that Kyoto Kimono fabrics are the
real deal from the care they take to dismantle original kimono. The fabric you
receive may have creases and thread attached from the original construction, or
tiny stains from being worn. I love these little components, they are part of
the kimonos story before it came to me, to live a new life. (I’ve attached a
photo that shows this.) The reason that I LOVE KYOTO KIMONO is their excellent
customer service and extremely fair pricing. Nancy and her team have
accommodated my special requests for over 15 years. I’m not a bulk purchaser,
just a little artist South Dakota. I don’t have the budget to invest in bolts
of fabric, but with the “One Pound Bundle Mix” I get almost 2 dozen vintage
fabric cuts that no one else in my area has ever seen! And If you’re a quilter
or know someone who is, Kyoto Kimono is the place for new inspiration! A huge
THANK YOU to Kyoto Kimono for inspiring me and helping keep my sanity during
quarantine!! Sincerely, EW
December 2020 Hi Nancy, I always enjoy shopping on your site. You have
wonderful merchandise. Your execution of processing an order is great but the
USPS has not helped your shipments since you sent by USPS 2 Day Priority Mail and
it took almost 2 weeks to receive. PH ----------------------------- Hi Nancy, The package arrived in perfect shape. I love the
masks and I sent the hanging on to my friend Barry as a birthday gift. I will
let you know what he thinks. I believe you know him from Florida. He and Bob
now own a condo in Oakland Park. NH ----------------------------- Dear Nancy/Kyoto Kimono, In response to your request for
feedback, my last order was handled exceptionally well. You are highly service
oriented. I received notification the same day on which I ordered that my items
had been processed. They were then shipped the next day and delivered as
scheduled. Your business model should be imitated by more companies. I ordered
two face masks made of kimono silk remnants. They are well constructed and the
silk feels lovely next to my skin. My only request would be to offer some that
are approximately 1/2-inch longer. I have a rather large cranium and the bit of
extra length would make them more comfortable for me. Otherwise, I am very
pleased (as I have been with all the products I have purchased from you).
Regards, AA ----------------------------- Dear Nancy, I've placed orders with Kyoto Kimono for several
years now and have always received beautiful merchandise and wonderful service.
My current order was no exception. Knowing that public health protocols for masking were likely
to be in place for many more months, I was delighted to see your beautiful
masks on offer and decided to indulge myself with two of them. They arrived
sooner than expected (!) and all four pieces of fabric are gorgeous to look at
and superbly comfortable to wear. Thank you for these thoughtful and timely
creations from Kyoto Kimono. Sincerely. CW ----------------------------- As every time in the past when I have placed an order, you
manage to get it out so quickly! This time I ordered one of the masks and i was very pleased
with it. It is attractive and fits well. ----------------------------- Your website is easy to navigate, and I enjoy the videos of
Kyoto. Until I can get back there, it's the next best thing! EC ----------------------------- Hi Nancy. I just received my order today here at …. in.
Canada. The package came perfectly and in time for me to send to my daughter in
Halifax, NS. I will be sending her the katagami stencils to use for her art
work. The little purse is beautiful and is for my daughter-in-law. She will
love it. Thank you, MT ----------------------------- Just received the Kimono hanging rod and it looks great.
Only problem was that shipping from the USPS took a full week instead of 2-3
days but otherwise it was a great experience. RC ----------------------------- Hi Nancy! Many thanks for your prompt delivery! The product
came right on time for dress rehearsal. The hakama is made with quality and we
are very happy with our purchase. wish you a great holiday season and all the
success in this upcoming 2021. Regards, VV ----------------------------- I have always loved kimonos and I can't believe I finally own
a real one! I want to send you my most sincere Thank You. Am attaching a photo
of it hanging in my office....(took me forever to finally get it up) All the Best and look forward to speaking with you soon. AE ----------------------------- My shopping experience was excellent. The haori is beautiful
and the shipping worked perfectly. The communication updates on shipping were
much appreciated. Many thanks! PP
November 2020 Hi; My order was a gift for a friend who admired my napkins.
She loves the ones I sent her and they arrived in time for Thanksgiving. Since
Thanksgiving this year was just her and her husband the napkins made it
special. Thank you. PM ----------------------------- The shipment was very fast and the product exactly as
expected. I am very satisfied. Thank you. CH ----------------------------- I purchased fabric from Kyoto Kimono for for my sisters
birthday gift this year. She is spent the last year making quilts for everyone
in the family and I thought it would be fun to give her some swatches to make a
quilt for herself. My sister lived for a year in Japan so this seems like an
appropriate fabric to give her! My experience in shopping at Kyoto Kimono was
fantastic! My order arrived faster than I thought it would and all the pieces
were exquisite. They were packaged beautifully and I know my sister will love
them. KV ----------------------------- Nancy, I was very happy with the transaction. My order was
shipped promptly and the kimono was exactly as described on your website. I
would definitely recommend you. In fact, I’m about to place an order for a
haori and a himo. Regards, AM ----------------------------- My kimono is gorgeous! Fast delivery, great price. Will pass
along my experience with friends. Thank you for asking. AE ----------------------------- I was very impressed and pleased with the speedy delivery. I
love my new (old) obi! I have worn it three ways already. The only thing that
was a little disappointing was the number of small holes in the fabric. I may
have missed a notation re: condition. However, given the total length, most of
them are not noticeable when wrapped multiple times. Overall, I am very pleased
with the purchase. RF ----------------------------- Dear Nancy, I am always delighted with your merchandise. You
offer exquisite items. Your attention to the smallest detail in describing the
item makes shopping with you a delight. I am impressed with your quick
shipping. I really like the feature of being able to track the item while it is
being shipped. I am also happy that the items I purchase arrive in a good
protective rain/ increment weather inner packaging. The weather is so
unpredictable, it is nice to know that the purchase will not be damaged with
rain or snow. I have been a happy shopper for several years and I intend to
stay a loyal shopper in the future. Sincerely, CM ----------------------------- Dear Nancy, I appreciate your reply. Most times when I order
products on line, I can’t imagine a real person on the other end of my order.
It is so good to be valued as a customer. Thank you. I really would love to
have you put a bundle of sleeves together for me. …. My quilting has been the
main way I have kept myself sane and healthy. I have learned through the past
few months that the most important thing in life is to tell people how
important they are in the world. Your kindness is so greatly appreciated Nancy.
You make a difference in my life 3,000 miles away. With appreciation, MS
October 2020 Dear Nancy, As with every order I have placed with Kyoto
Kimono, I am extremely happy with what I ordered. I have been using vintage
kimono fabric in crazy quilt pieces for over 20 years. I used to buy sleeves on
E-Bay. I always felt that I had to overpay to get fabric that I liked. Since
shopping with Kyoto Kimono, I have never regretted a purchase and I believe I
am getting the best prices. I love deconstructing the sleeves because I have
learned more about the amazing hand construction and strength of the vintage
garments. I consider the linings a bonus. In this recent order, one of the
linings was pieced together from several fabrics. Since I use many small pieces
in my crazy quilting, I felt like I won the jackpot. I look forward to more
purchases from you and exploring the beauty of vintage kimono fabric. MS ----------------------------- Dear Nancy, I was thrilled to find such a lovely object for
a project I've been working on for over a year. I'd found a tapestry but wanted
a unique way to hang it. After putting several aspects of the project together
I found the perfect the color, aged look and interesting design to hang the
tapestry with. I love the combined look of Victorian tapestry and the Oriental
Obi and can't thank you enough for providing the last piece to bring this project
together. Your packaging was well thought out and delivery was reasonable.
Thank you again and stay well, NB ----------------------------- Nancy, Both of my purchases from you were excellent!
Communication between seller and buyer was fast and helpful, merchandise was
lovely and top quality, and my purchases were packed securely to avoid any
damage( which I deeply appreciate!). Yes, I will be purchasing from you again.
Yes, I will recommend you to anyone who is interested your store items. Thank
you! CH ----------------------------- Nancy, The bundle of haori arrived today, fast shipping,
thank you very much! I am very, very pleased about the 7 robes. They are
absolutely lovely, VERY good quality, and outstanding condition. Excellent deal
for these robes! Thank you for taking the time to help and guide me on my
purchase, you were very helpful. You will be receiving more orders from me.
Warm regards, CH ----------------------------- I was delighted to find your store online. I am making gifts
of small fabric soft pouches out of Japanese fabric that I have collected over
the years. The pouches can be used to store small objects, to hold a plant,
etc. The pieces I ordered are for linings of the bags, for example the
wonderful orange pieces will be contrasting with traditional navy Japanese
textiles. It was easy to order from your website, and the fabrics are true to
the photos. The package got here quickly, too. I will likely order more from
you in the future, so thanks for a discount offer. Take good care. CW
September 2020 Thanks, Nancy. The Haori was even more beautiful than
pictured so I'm absolutely delighted. And it fits well (I'm a curvy woman) so
the extra size is welcome. The notifications re: shipping helped me track and
make sure I got the package safely. Thanks for making these beautiful garments
available. FC ----------------------------- Hi Nancy. I wanted you to know I'm very pleased with my
vintage obi with fans which arrived today! It's just as you said it would be,
and the colors are beautiful. Thanks for a great addition to our home, and best
wishes with your business. My husband and I taught in Japan at Misawa Air Base
for 11 years (me) and 20 years (husband). We'll sure recommend your special
Japanese products to others. Best Wishes, JK
August 2020 Nancy, For several years I have been collecting beautiful
Haori Jackets from Kyoto Kimono. Not only are they unique works of art, the
quality of workmanship is outstanding. Each Haori I have had clearly been a
labor of love. Your attention to packaging assures that each purchase arrives
in pristine condition. Always reaching me within a few days of ordering. I am
grateful and honored to be working with you. Thank you for the tour of Kyoto
sent in your last e-mail. I thoroughly enjoyed those peaceful moment in Japan.
Best Regards, NWM ------------------------------- Hey! I bought the Kimono as an anniversary gift and my
girlfriend was so happy with it! it's in great shape and the sash that you
picked went perfectly with it! She wears it around the house and says that it's
very comfortable. She also loves that it is vintage and upcycled, as that is
very important to her! (I have already recommended yor to other friends :) LG ----------------------------- Dear Nancy, Wow! Need I say more? The customer service was
excellent. I appreciated your taking the time to answer my questions so clearly
so I could visualize which of the many choices best met my uses. As always,
C.S. staff were gracious and knowledgeable. The price points give great value
for quality choices of items not available here. It always surprises me how many
options you offer in so many categories. And items were well packaged with
extra quick turnaround time. I can’t imagine anything needing improvement. You
obviously have a best practices business model. Thank you for a superior
shopping experience. I will be a return buyer for sure. Sincerely,BP ------------------------------- I received my item today, and it's exactly what I was
looking for. Thank you! Best Regards, SM
July 2020 Dear Nancy,oh my gosh - it is so pleasant shopping with you!
You are prompt returning my call. You are patient answering my questions about
various items. You send homeless himo ties along. You respond quickly to
refunds. My time with you was so nice - it was like sitting to have lemonade
and chocolate chip NUT cookies! Thank you. BP ------------------------------- The fabric lengths are just as described - I do so
appreciate your full and accurate descriptions of everything you offer.
Everything arrived quickly and in fine shape....they will serve as furoshikis
(well, American versions of such at least) for folks who will appreciate the
textiles as much as the gifts presented I hope! NC ------------------------------ I appreciated the friendly and efficient service. The
product arrived in good time and is very beautiful. Thank you. MK ------------------------------- Delighted with my purchases of 2 beautiful obis. The order
was dealt with in a super-efficient way and the package arrived very quickly. Thank
you. SL ------------------------------- Hello Nancy; I’m very pleased with my recent order. I
appreciate the prompt shipment of the Obi. As for the item itself, it was much
more vibrant than depicted in the photos. Truly a pleasant addition to our
home. Looking forward to placing an order with you again soon. Much
appreciated, D. ------------------------------- My order just arrived. Thank you so much. I just love the
obis and they are in such great condition. Great job. SL ------------------------------- I've had nothing but positive experiences shopping with
Kyoto Kimono and my most recent purchase was no exception. I've always found
the prices very reasonable, the merchandise of the highest quality, the
shipping prompt, and the packaging careful and more than adequate. I've been
delighted with all my purchases, most definitely including my current one, an
exquisite obi. (As I'd hoped, it's perfect for a kimono my daughter and
son-in-law brought back for me from their last trip to Japan - and I've really
appreciated the video information your site provides on wrapping/tying obis.) I
look forward to more opportunities for adding both to my wardrobe and my fabric
collection from Kyoto Kimono. With a very sincere thank you! CW ------------------------------- Hi Nancy, I was pleased how quickly the package came. And
was delighted to get the extra piece! I was uncertain whether all of the pieces
were pure silk so I did a bleach test (easier than the flame test!) The three I
tested were blends. I know it is really hard to tell if a fabric is 100% silk.
For me, it is good to know before. SG (Comment from Nancy: It’s often hard
to detect blends since the “silk imitations” are pretty convincing. This is a
good thing to be aware of for fabric buyers: kimono fabric isn’t always silk!)
June 2020 Hi Nancy, Hope you are doing well and staying well. You
asked for feedback. My shopping experience couldn't have been better. Thank you
for your generosity. I was very impressed with the pieces of silk and look
forward to using them. I even bragged about it to (my friend) and she ordered
some too. I couldn't believe how quickly my order arrived. I ordered on Friday
and it arrived on Monday. I am a very satisfied customer. Thanks, RF -------------------------------
Thank you Nancy for adding the packet of cotton fabric pieces to my order. I
love all things Japanese, especially their clothing, fabrics and crafts. I
definitely will be ordering more from your website. I purchased a small handbag
made from an Obi a few months before my first tour with you. Love it. I also
appreciate the videos you send explaining how to use/wear your products and
other cultural aspects of Japan. JT
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Hello Nancy, I am responding to your email asking for feedback. I ordered two
packets of yukata pieces. The order was packed very well and I received the
order quickly. I did think the amount a fabric for the cost was rather skimpy.
Best, JKR (Note from Nancy: We sent more yukata fabric to JKR and she was
pleased. Although we can't always anticipate how a customer values the
textiles, we do our best to keep buyers happy!)
May 2020 Hi Nancy, I received my order and loved the selection I’ve
made! I appreciate the discount offer and will surely use it! Thank you again!
KT
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I recently ordered a "surprise me!" Formal women's
kimono, and it was both a surprise and a delight! The garment is in beautiful
condition with hand stitching in some of the decorative design. I'm a happy
repeat customer and can't recommend the service and quality provided by Kyoto
Kimono enough! AAH
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Thanks! My beautiful Summer wardrobe additions arrived, soft and large enough. -------------------------------
I love getting your emails and seeing the Japanese treasures you offer. And
every purchase has come quickly and been just as described. I use the katagami
stencils in my artwork and enjoy wearing your kimonos to concerts. Thanks so
much! PP
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Hi Nancy, As always, the order arrived promptly and everything was as listed.
Seeing your weekly emails and visiting the site keeps many wonderful memories
of Kyoto fresh. I enjoy the videos and links you provide that give more
information on aspects of Japanese crafts. We are well and sequestered here - May
you be well and happy. AW ------------------------------- Hello Nancy, Has always VERY nice vintage fabric and fast
shipping. Even during these trying times, everything was handled very
professionally. Thank you again, MS
------------------------------- I love Kyoto Kimono! They carry authentic Japanese
merchandise and I feel like I have a little history in my hands. RZ
-------------------------------
Dear Kyoto Kimono, I love your products and am constantly recommending your
website to people who love fashion and or fabric. I am obsessed with Japanese
textiles and fashion heritage, and beyond your website, Japan town in San
Francisco is my only other source. I have never had an issue with an order and
your products are clean and gorgeous. Thank you for reaching out! EH
April 2020 I am always pleased when I order from Kyoto Kimono. I know
all will arrive safely. Thank you so much. JS -------------------------------
Really appreciate how quickly my order was filled. Prices are quite reasonable.
Photo and description of the gold piece matched up well. The other piece was
not what I expected from the photo but acceptable. Thanks, SM
------------------------------- After having bought and enjoyed several purchases from Kyoto
Kimono for my personal use, I decided to purchase a pair of men's kimono as
part of my birthday gift to my younger brothers (twins) who also happen to be
over 6' tall and correspondingly broad of shoulder. Nancy was able to provide
me with a lot of helpful guidance and recommendations for how a vintage kimono
would fit a pair of tall men, and also provided an alternative shop which sold
non-vintage items more tailored for men of their height as a recommended
alternative. After some discussion with my brothers (as it was their gift and I
wasn't the one who who would have to live with the trade off between the two
options), they opted for vintage kimono recommended by Nancy and were
completely delighted by them when they received them. I really cannot recommend
this shop highly enough, either for a personal purchase or for gifts. AAH -------------------------------
I received my order and was pleasantly surprised, with the many swatch pieces
in my bundle. Some were really badly stained and had to be thrown out. I am now
busy with many ideas for my sewing projects! Thanks, will reorder in the next
month for the sake bag! PB
(Note from Nancy: I am happy to replace pieces in our Mixed Bundle if they're
too far gone for you to use. Just email me!) -------------------------------
I was very pleased and have absolutely no suggestions or complaints.
Perfection. DB -------------------------------
Hi Nancy, For the three times I have ordered from you it is a great experience.
I got the bundle a month a couple of times and I enjoyed that. You never knew
what you were getting, it was a great surprise and well worth the money. This
recent order was great. The fabric was very nice panels. The two-sleeve deal
was very nice. I like getting the sleeve deals, because you don't only get the
sleeve fabric, you also get the lining fabric to use also. Once you take apart
the sleeve, you also get double the size on the sleeve fabric. Shipping is always
fast and very reasonable. Even during the COVID-19 crisis, when I did my last
order, I got it within three days. Thank you again Nancy and keep up the great
work. MS -------------------------------
Hi Nancy! Hope all's well with you in these lockdown times. I'm thrilled with
my April Flowers jacket. It brightens my bedroom wall (and my mood) when I'm
not wearing it! I was astonished how quickly it arrived. Thanks again. Take
care. MR
March 2020
Hi Kyoto Kimono, I am totally happy with your service and with the beautiful
garments I have purchased from you. Arigatogozaimashta! SDC
-------------------------------
Hi I recently received my kimono rod and it arrived on time and I'm very happy
with it. I'm using it to hang my mother's brocade kimono and it's quite
stunning. The only comment I have is that the string that came with the rod
should be replaced with something else that is stronger. I replaced the string
with some black suede that is used for jewelry which I found at a craft store.
Thank you, AD (Note from Nancy: The cording we send with the rods is
actually very strong and can hold a 12-pound wedding kimono with no problem.)
------------------------------- Nancy--happy to review! I have made two purchases from Kyoto
Kimono of three items in total --a tunic vest, an unaltered tea ceremony
kimono, and a kimono which was shortened to Western bathrobe length. On both
occasions, shipment was very fast. Both packages were shipped by the next
business day and delivered to me well packaged and protected in less than a
week. All three items were just as described and even more lovely in person. In
fact, I only noticed the very minor staining described on on the vest *because*
it was so well described (with pictures!) in the vest description. On my own, I
would never have noticed or found it! Nancy and her team were a delight to
order from and I look forward to making many more purchases in the future,
either for display, my own use (the robe is so cozy!) or for gifts. AAH
February 2020 The order I placed, a pocket square, was a gift. The person
who received the gift was so happy, commenting that the color and texture of
the fabric was very nice, very well made and quality. He especially liked the
"lovely note card" included in the package. It arrived as scheduled
and he was very happy with his gift. JM ------------------------------- Hi Nancy, Everything was fine with order. It arrived quickly
and safely well packaged. I really appreciate the opportunity to purchase these
unusual stencils, and enjoy looking at them and using them in my artwork.
Thanks for the coupon! Hopefully I'll remember to use it next time I'm tempted
by a kimono. I have several from you that I wear with pleasure to concerts and
events. Thanks again, PP --------------------------------- I was interested in purchasing a kimono and looked at many
websites. I was completely satisfied in dealing with Nancy at Kyoto Kimonos.
The selection was large, I received a prompt response when I inquired of how to
best take care of my kimono prior to ordering, and the shipping was fast. In
addition, I was impressed with the video of how to wear a kimono properly.
There is a real difference in knowing the steps to the finished look. Thank you
for outstanding customer service. KB
--------------------------------- Hello! As always, my shopping experience with Kyoto Kimono
was perfect!! The site is easy to navigate, and the selection is always great!
So many beautiful things to choose from, and you always seem to have exactly
what I need. You make gift giving simple and unique, although honestly, I
mostly buy for myself lol! Thanks again, LB
January 2020
Hi, Nancy. My most recent experience was as excellent as all my other
experiences have been. Thank you for all that you do, and do so well. AR
--------------------------------- Ordering is always easy. This time the merchandise arrived
so quickly! Thanks. EM
---------------------------------
Hello Nancy: I wanted to thank you for taking extra time to get my order in so
that I would not miss the last chance to order (with a discount) on Thursday. I
am a great admirer of shibori and really makes it wonderful when I can get it
on sale too! Thank you for making sure the that the order went in properly and
also thank you very much for the free shipping! It was fun to talk to you &
I appreciate your extra efforts to get my order processed properly! RJ
---------------------------------
I have only positive feedback regarding my recent padded kimono purchase.
Packing, speed of shipping and the kimono itself could not be better. Thank
you. MW
---------------------------------
I truly have a wonderful shopping experience at Kyoto Kimono. I have been a
subscriber for a number of years. The items purchased are always a delight. The
descriptions for the items, as well as the location of the slightest blemish on
a vintage item are spot on. Shipping is fast. The items are shipped in a
plastic bag inside the box should there be increment weather on the day of
delivery. CM ---------------------------------
Hello, Nancy. My items were in terrific condition and certainly unique. It took
a bit longer for them to arrive which I attribute to 1. it being a week-end,
and 2. a lot of snow. It wasn't a problem, and I'm always interested in viewing
the items you have on your site. Best wishes, LW --------------------------------- Nancy, The kimono was fantastic! If there was any feedback
that I could give you, it would be to provide some kind of guide to the weight
of the kimono. I know that in some of your listings you would say that they are
heavier. I really liked that because I wanted something heavier for the winter.
Maybe you could weigh them and add that to the listing and then say that X
amount of ounces or higher is better for winter because it is heavier; and then
Y amount of ounces is lighter and is better for hotter weather. Also, the
pictures are hard to tell sometimes what the kimono really looks like
especially when they are intricate patterns. I not sure how to overcome this
other than to provide a higher definition possibly. I also truly liked your
photos that had red circles around them that shows the wear or imperfections in
some of the kimonos. I also think for people who are novices like myself, it
would be good to explain why or when someone would wear a kimono versus a
jacket or some of the other articles of clothing that you have. Otherwise, I am
so glad that I found your website and intend to send as many people to your
site as possible. They are truly works of art worthy of display and wearing.
And they would make magnificent gifts to anyone who appreciates craftsmanship
and artistry. DC
---------------------------------
Nancy, Thank you for the order for the robe for my daughter, she absolutely
loves it! In fact my oldest daughter has a birthday in February so looking to
purchase another one! Regards, SG
---------------------------------
Dear Nancy, In response to your request for survey, I am very pleased with the
quality of the four obijime that I purchased. I also appreciate your
willingness to send a photo and the effort it required to search for the colors
that I had requested. I will most certainly continue to patronize your business
and recommend your products. Your turnaround time between order submission and
shipment is superb. In every instance my orders have shipped the day after submitting.
This is better than amazon! Also, items arrive well packaged. I have never
received an item that suffered damage in transit. On the other hand, it would
be nice to have the option to select cheaper shipping . I don't always need to
receive an order within two days and am usually willing to wait a couple more
days in exchange for lower shipping costs. Kind regards, AA -(from Nancy: Our system offer the cheapest shipping
based on weight and distance that still includes tracking. Parcel post is sometimes
cheaper by a bit but does not offer tracking .)
December 2019
Hi Nancy. I wanted to let you know how happy I am with my purchase. The pieces
were exactly as photographed and exactly what I was looking for. Thanks very
much and happy holidays to you. Best, NY
September 2019
Just received order of kimono sleeves. Lovely! Will watch for more. -PM
July 2019
Nancy, just wanted to say thanks for the beautiful fabrics you sent, along with
the little “bonus” piece! It is always a pleasure to do business with
you. Sincerely, DG
June 2019
I received the Haori today. It looks amazing! Thank you so much. Regards, J.C.
----------------------------------
Have been meaning to write to tell you how absolutely thrilled by friend is
with your kimono! He was so touched by the obvious care you took to present it
beautifully; wondered if he might ever get the obi to look as good. I can’t
thank you enough for your willingness to go above and beyond by sending the
kimono to (my friend), never mind your attention to detail and care. So
grateful. Best, MB.
March 2019
Thank you so much for sending my beautiful obi so quickly. It is such a perfect
addition for our home and for our holiday decor. I am a textile artist and am
thrilled with the variety of reflective light the obi’s threads generate. Your
offering has made a glorious addition to our nest. Aloha, PW.
February 2019
Thank you. Excellent service. We were in the midst of 4 consecutive deep snow
storms with freezing rain. Schools were closed - actually could not get mail
one day. But package arrived on time. Thank you. BP.
----------------------------------
I love the unique products Kyoto Kimono offers and have recommended the company
to fellow Japanese textile nerds. The products are extremely well described,
and moderately priced. I also appreciated that I was contacted about my order
to discuss fabric options, and make sure I received what I wanted. Intend on
purchasing more! EK. ---------------------------------- My order was received quite promptly and it was lovely and
well packaged. Thank you for all the wonderful garments and accessories you
have available. Best wishes, LW. ----------------------------------
We were extremely happy with the order. You could have noted on the packing
slip you refunded excess postage. I saw it on my account. Now comes the hard
and fun part…making something that honors the fabric. JB.
----------------------------------
The fabric came quite quickly and the bonus "yarn" is nice -- I am
anxious to try it out...What I received from KK, is of course, wonderful and
will find its way into a quilt shortly. - MB.
----------------------------------
I love my haori jacket. I appreciated knowing when it would be sent and how
long it would take. The haori jacket was beautifully packed. It looks and feels
great. I’m delighted about the discount! There were so many lovely items it was
hard to choose. Thank you, ER.
January 2019
Your package arrived quickly and was, as stated, full of fun fabric, including
one large piece. I’m looking forward to using it. I have a vintage crazy quilt
and samples made by its unknown creator. One of the samples is a collaged image
of a Japanese woman. I plan to make one piece with a photo of her along with
pieces of kimono silks. The idea has been brewing in my head for some time. Now
that I have your fantastic fabrics, I’ll be able to design and stitch it. The
crazy quilt is from the Finger Lakes region where I grew up — not far from
where you are. Don’t envy you the winters.Thanks for the fabulous silks. NN.
----------------------------------
I received my recent order sooner than I imagined I would. I wanted exact
information about the kanji on the hanging I ordered; I sent Nancy an email,
and I received a detailed and friendly response that made me happy. I have not
ordered many items from Kyoto Kimono although I always peruse the Friday
newsletter. I have forwarded the newsletter to a few friends who share my
interest in Japan and a few years ago I gave several friends small gifts. I am
always happy with the service! It is a pleasure to say a kind word about Kyoto
Kimono. Happy New Year, J.H.
----------------------------------
My beautiful fabric arrived very quickly. I love it. It is in perfect
condition. Thank you so much. I am beginning to teach myself sashiko style
mending and working with these fabrics make it a special joy. KC.
----------------------------------
I love your merchandise and have never had a problem. Especially since
sometimes my items are from overseas, I am amazed how fast they arrive. Thanks
for your products and allowing us to partake in the history that accompanies
them. VT.
December 2018
It was simple to order and organizing the delivery was smooth. M.K.
November 2018
Your items are described very well, it's clear that you are very knowledgeable
about materials and techniques, I like your informative videos and your
Facebook page- and shipping is very speedy- it's a pleasure shopping with you!
Thanks again. K.G.
-----------------------------------
I would like to thank you very much for sending me (so quickly) the kakeshita
wedding kimono. It is even more beautiful than I expected. I can assure you
that I will take good care of it. Looking very much forward buying something
else soon. My very best wishes from a rainy Venice. Ciao Ciao, S.
October 2018
Hello!! Once again my shopping experience was outstanding! I love everything
I’ve ever purchased. My orders always arrive sooner than expected! Thanks for
being a great place to shop! Best regards, L.B.
September 2018
Good afternoon Nancy. I wanted to belatedly let you know that I received the
kimono and am very happy with it. Thank you for a smooth transaction and a
really nice garment. Hope to do business with you again sometime. Have a nice
day, T.B.
-----------------------------------
My recent order of kimono fabric scarves and the earlier one of stencils were
both handled promptly and carefully. The items are beautiful. Thanks for being
such an excellent source for Japanese textiles and related items. -P.M. -----------------------------------
So pleased with the Obi I received. Is now hanging on the wall of my Asian
inspired guest room. Looks beautiful in the middle of two Asia Paintings. Thank
you. -NM
August 2018
Nancy has a fabulous eye for beautiful, authentic Japanese textiles. Her
service is timely and very customer friendly. It's great to be able to talk to
her about color and selection by phone rather than having to correspond with
someone in Japan via email. Best of luck Nancy. -M.D.
-----------------------------------
We are very happy with the product and the speed at which it arrived! Really
makes our tapestry look great on the wall. -E.C.
-----------------------------------
Fast and easy. Product arrived sooner than expected. 5 star. -A.W.
-----------------------------------
Nancy, Your service is excellent. My packages seem to come at super speed.
Makes me look around for the drone! Everything is carefully folded and
protected in see-through bags (which prove to be great for ongoing storage).
Items are as advertised. Thank you for pointing to flaws due to historic use.
No surprises. Of course, since I keep coming back, you know I love your
offerings and your careful curation. -P.G.
November 2017
Bonjour! Je viens de recevoir mon haori. Il est beau, en bon état et conforme à
la photo. Merci beaucoup. Bonne journée. -T.
October 2017
Oh! I was trying to leave feedback (totally 100% positive) and the screen went
black. I want to let you know how happy I am with the item. If there is
anything I can do to reflect my total happiness with this transaction please
let me know. -B
-----------------------------------
Thanks for accepting my offer and i really appreciated this transaction with
you. I really liked the pattern, so the money you saved me will be used to
alter the piece to fit me. i look forward to giving you excellent feedback and
i wish that more sellers were like you. Thank you! -C.
April 2017
Nancy, the haori is elegant and fits well. Thank you for your suggestions
during design, and for your having selected a dedicated staff who executed the
design professionally. I shall wear it with pride. - M.
-----------------------------------
Nancy, just wanted to let you know that my black jacquard bundle arrived today.
they are beautiful!!! perfect for the jacket I am making with deconstructed
vintage kimono fabrics that I have purchased from you. Ill try to remember to
send you a picture when done. Thank you, C.L. -----------------------------------
I meant to message you a couple days ago but it has been busy busy! We received
the kimono and obi and it's absolutely perfect for what we want and were are
doing appreciative of getting it so fast, it fits perfectly! We don't know what
we could have done without you! Thank you again from both of us! C.M. ----------------------------------- Hi Nancy. The Kimono came today and it was beautiful! M.
loved it. It was even nicer in person than online, and it looked great online,
just nicer when so see how lovely they are when your holding them and looking
at the art work! Thank you for such beautiful merchandise. Sincerely, M and G.
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