Home > POLICIES > Shipping

We typically ship within two business days of receiving an order or next business day for express orders. Shipping costs are calculated based on the weight of the order and will be added before a payment option is selected at checkout. If there is savings from combined shipping, we will refund the difference within two days of shipping.

DOMESTIC (USA) shipping is by US postal service, either priority or first class, depending on the weight of the item. FedEx is available in some cases - check with us in advance by phone (607) 765-3960) or via separate email to info@kyotokimono.com.

INTERNATIONAL shipping is by US postal service,
either priority or first class, depending on the weight of the item. Delivery is usually 15-30 days but depends on the destination. Delivery time can vary greatly based on each country's customs procedures. Some orders have been held up at the border for over 30 days (though this is rare), and customers may incur a customs duty. Customs charges are based on the value of the shipment and we are required to indicate on the package that it is merchandise and what the purchase value is.